Shipping information

Most packages arrive on time. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please email us at contact@tadeuz.com and we’ll make it right!

Customs policies vary widely, and some countries don't charge import fees for shipments but some others will.Tax is not included in the price on our website, which means  you may be liable to pay for duties and taxes once you receive your order.Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. 

Shipping Information time frame 

Please note:

1. The below time frame is only applied for orders to the US with standard shipping methods.
2. International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
3. For orders delivered at the PO box , please include the zip code plus 4 or 5-digit in your order shipping address.  
4. For modification orders ,the production time is expanded 1-2 days. 

Carrier Contact Information

Important:The national carriers will use regional carriers to deliver your package when the package arrives at the destination country. When this happens, please contact them or us to get accurate information about your shipment.

Some well-known carriers contact information :